Supply Chain

A wave of uncertainty has besieged supply chains in recent years. The fallout from Brexit and COVID-19 has resulted in new red tape, tariffs and delays. However, opportunities exist for those organisations that innovate and adapt.

Supply Chain Stories

One of the goals of the BT Supply chain was to deliver superior customer service and process efficiency across the entire function. However, the senior leadership team had difficulties understanding what problems needed to be addressed and in what order.

At the time, the focus was too much on the day-to-day. They needed an architecture consultancy to help business and IT see the problems at a more holistic level. That’s why they contacted Konvergent.

Due to the foresight of the Head of Supply Chain, BT Supplier Management were early adopters and advocates of business capability. They used it to determine the best approach within the supply chain programme – solving technology issues and focusing on the market-leading aspects of their organisation to win a competitive advantage.

Business capability was also used to drive a £20m RFI/RFP process for a new IT solution. They attributed a 5% cost saving in development cost to the use of this approach, which represents around 1000% ROI on the incremental cost involved (based on a PACE layering approach).

"This is the first time I've ever walked out of a meeting with IT feeling like we were talking the same language."

Barbara Anderson – Head of Strategic Programmes Supply Chain

Konvergent was contacted by the Group Head of Infrastructure and Cloud at Vodafone. We were asked to support the delivery of a consolidated cloud strategy suitable for an operating group of 27 companies.

The first stage was to gain approval for our strategy from the Vodafone Group board. Once this was achieved, we engaged with our network of highly skilled architects. We quickly assembled an interim project team led by Konvergent’s cloud strategist to deliver the architecture for the MVP.

This educational organisation engaged Konvergent architects to help them do an evaluation and assessment on their Enterprise Architecture Maturity and Architecture-as-a-Service.

After baselining the Architecture maturity assessment, we created and rolled out across C&G an AFD (Architectural Functions Definition), ADD (Architecture Definitions Document), LLD( Low Level Design), HLD (High Level Design) and Communication Strategy.

The AMA (Architecture Maturity Assessment) was customised around Process, Documentation, Business Alignment, Engagement, Adoption, Communication, Security, Governance/Control and Investment Management.

This project was critical in helping to align architecture at BT in the direction their senior leadership team wanted it to go. It demonstrated the power of architecture consulting to organisations that are determined to undergo transformation.

Konvergent provided help and guidance to the architecture function at BT. We helped them evolve from a reactionary business unit to one that offered services to consume while supporting the core strategic goals of simplicity and agility.

By identifying stakeholder needs and providing a vision of what EA should be for BT, Konvergent put the company on the path to making architecture a truly strategic transformation enabler.

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