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Read more > Arup recognised that the shortcomings of their HR technology footprint posed a significant operational and commercial risk. Calling on Konvergent’s experience of HR digital transformation, they wanted us to help board members and HR leaders understand the scope of their technology needs, capability gaps and need for technology market insight.

This led to the company’s first global investment in HR technology, a digital HR strategy and alignment with their global Cloud strategy. Our accelerated approach supported Arup through RFI/RFP, business case development and global HR systems implementation across five regions and 38 countries.

This would not have been possible without our team’s focus on simple messaging, engaging visuals and outstanding collaboration.

Our technological impartiality ensured a successful RFP process (though both of the final global ERP vendors wrote to complain of bias against them!). “The Konvergent team has been simply amazing! Two and half years into the project, they are still getting rave reviews from global and regional leads.” Global Programme Lead – People Systems Transformation
Konvergent’s long-standing experience in supporting BT’s HR departments led to an engagement from their Senior HR Management Team.

We helped them to set their strategy, work through their long-term goals for the organisation and develop a target state architecture. The latter was informed by HR market factors, employee imperatives and best HR practices.

We used a business capability-led approach to reach out to Supply Chain, Finance and Procurement. The idea was to fund a joint investment for an integrated ERP solution aligned to the overall digital transformation strategy.

We continue to support BT’s HR through the RFI and RFP process, helping them select an ERP solution vendor that will deliver strategic HR functionality.

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Read more > One of the goals of the BT Supply chain was to deliver superior customer service and process efficiency across the entire function. However, the senior leadership team had difficulties understanding what problems needed to be addressed and in what order.

At the time, the focus was too much on the day-to-day. They needed an architecture consultancy to help business and IT see the problems at a more holistic level. That’s why they contacted Konvergent.

Due to the foresight of the Head of Supply Chain, BT Supplier Management were early adopters and advocates of business capability. They used it to determine the best approach within the supply chain programme – solving technology issues and focusing on the market-leading aspects of their organisation to win a competitive advantage.

Business capability was also used to drive a £20m RFI/RFP process for a new IT solution. They attributed a 5% cost saving in development cost to the use of this approach, which represents around 1000% ROI on the incremental cost involved (based on a PACE layering approach). "This is the first time I've ever walked out of a meeting with IT feeling like we were talking the same language." Barbara Anderson – Head of Strategic Programmes Supply Chain
Konvergent was engaged as the architecture partner to Vodafone's Group Security function.

We then worked with their head of security architecture to tackle a range of projects. These included automated compliance, GDPR, AWS & GCP security architecture and group security standards.

Konvergent also ran capability and operating model-aligned POCs and vendor selection for critical security technology investments.
 3-year programme Konvergent supported BT on a significant health and safety initiative for three years, using our AaaS model.

This was a classic example of using AaaS to its full potential. It was a critically important project that needed expert solution architecture support. However, it did not need or have the funding for a full-time architect. Also, the length of the programme did not require different skill sets.

The project initially started as an RFI/RFP programme. This included the deep dive technical and security assessment of the suppliers. Eventually, it became a cloud-based, fully mobile, pan BT solution adopted by the entire company.

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Discover how Konvergent is supporting Arup Technology’s emerging digital strategy
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Konvergent,

The Hoxton, 70 Colombo St,

London,

SE1 8DP

T: +44 (0)20 3744 1256

E: info@konvergent.co.uk

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