Providing Clarity for the C-Suite of a Pharmaceutical Giant

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By driving live data to one of our visual tools via an API, the C-Suite at this Pharmaceutical giant had an executive dashboard that provided clarity, giving them an understanding of costs, the application portfolio and their dependencies. As explained best by C-Suite member: “In half an hour we understood what we have been looking at for nearly a year.”

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Senior stakeholders opposed the UI and UX Lean IX presented them with, meaning useful data was going to waste.

Originally, this project had started with the creation of a sunray roadmap for this client, but eventually developed into a much more cohesive and interactive tool used by various stakeholders simultaneously.  

 

Over many years, our client had developed a large repository of data, stored in Lean IX, which senior stakeholders were reluctant to use. Senior stakeholders opposed the UI and UX Lean IX presented them with and the visual outputs that the software produced. Although the data captured was of good quality, it meant that huge amounts of data were going to waste and not being used effectively in business decision making, mainly due to the inability to draw out useful insights from Lean IX’s reports.

 

For a company the size of our client, hundreds of capabilities across numerous core areas of the business needed to be captured. Furthermore, the data is stored within LeanIX had thousands of data points changing daily, so we needed to discover a way to ensure that the latest live data was quickly available to those using the tool, and able to be used to inform key strategic decisions.

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High-level information is now quickly understood by senior stakeholders thanks to a much more user friendly interface.

Once development had completed, the final tool enabled employees to easily access data and information stored in Lean IX through a much more user friendly interface, allowing them to save time when reporting. The tool also incorporated a roadmap, but also listed the client’s Capabilities alongside an Applications Lifecycle too, all within the same file.  

 

Within the Capabilities view, senior stakeholders are now able to rapidly understand which capabilities are Mission Critical or Business Critical. Trying to find this information previously was a hassle and took a huge amount of time, leaving senior stakeholders disengaged with the process.

 

For those stakeholders needing to see an Applications View, we designed the timeline so that each of the domains, functions and executive users each had their own view, allowing for instant understanding of which function, or which user each application is linked to. More detailed information can be gained by clicking into each respective application on the timeline. This allows high-level information to be understood quickly by those who need it, while not compromising the level of detail required for others.

 

This project was a milestone for Konvergent, as it was the first time we were able to connect an API to one of our visual tools, allowing live data to feed through to hundreds of interactive inputs. This sets an exciting precedent for future architecture tools and how they are visualised, as well as future projects for Konvergent clients.

Feedback from the customer

Konvergent’s tool is now used as the main dashboard of data for the client that all stakeholders use, and has been widely circulated across the business to ensure everyone within the company buys into the roadmap. Senior stakeholders have now accelerated their decision making process using the Konvergent Visualisation.

Feedback from the customer

Konvergent’s tool is now used as the main dashboard of data for the client that all stakeholders use, and has been widely circulated across the business to ensure everyone within the company buys into the roadmap. Senior stakeholders have now accelerated their decision making process using the Konvergent Visualisation.

Quote on slider included here:

“In half an hour we understood what we have we’d been looking at for nearly a year.”

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